Frequently asked questions
What is the return policy?
At AEIO, every product is made with care and quality checks before shipping.
Please note that we do not accept returns or exchanges for any reason, including size issues or change of mind.
All sales are final once the order is placed.
Please review our size guide and product details carefully before placing your order. If your order is undelivered or lost by the courier, we will verify and provide a store credit or replacement.
We value your trust and are committed to delivering premium quality at affordable prices.
Are any purchases final sale?
Yes - all discounted, clearance, or custom printed items are final sale and not eligible for return or exchange unless they arrive damaged or defective.
When will I get my order?
Orders are usually processed within 1–2 business days. Delivery typically takes 3–7 business days depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
We offer free shipping on all prepaid orders - no hidden fees at checkout.
Extra charges may apply only for Cash on Delivery (COD) in some locations.